Docketry | Transform Life Insurance Operations with AI Agents at Digital Insurance Connect

Transform Life Insurance Operations with AI Agents at Digital Insurance Connect

About The Client

A Fortune 500 life insurance provider faced persistent challenges with manual policy processing, long claims turnaround times, and evolving compliance requirements. To stay competitive and deliver better customer outcomes, they turned to Docketry’s agentic AI platform.

Challenges the client faced before adopting Docketry:

Overwhelming paperwork in policy administration and claims
Delays in beneficiary verification, slowing payouts
Compliance overhead with changing audit standards
Fragmented systems and legacy tools

Docketry’s Solution

The insurer deployed Docketry’s full agentic AI suite:

ExtractIQ for auto-extracting structured data from policy documents and forms
OpsIQ to orchestrate policy lifecycle workflows and automate escalation paths
NueroDesk to enable real-time analytics for claims patterns and compliance tracking
CASIE as a conversational interface for internal policy and claims support

Outcomes that Docketry delivered

70% reduction in policy processing time

Claims verification time down from 5 days to under 24 hours

Full audit readiness achieved within the first 45 days

4x faster onboarding for new policyholders

“Docketry agents gave us audit-ready policy records, reduced processing times by 70%, and our compliance team sleeps better at night.”

— VP of Operations, Fortune 500 Insurer

Transform Life Insurance Operations with AI Agents at Digital Insurance Connect

About The Client

Challenges the client faced before adopting Docketry:

Docketry’s Solution

Outcomes that Docketry delivered

70% reduction in policy processing time

Claims verification time down from 5 days to under 24 hours

Full audit readiness achieved within the first 45 days

4x faster onboarding for new policyholders

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